Welcome to the Go Viral Support Center.
📩 Contact Us
Need help with AI video analyses, billing, or feedback? Email us at:
support@flivio.org
🔐 Privacy & Terms
Review our latest policies anytime:
Privacy Policy · Terms of Use
❓ FAQ
Q: How do I analyze a new video?
A: Tap the “Analyze” button, upload your TikTok/Reels/Shorts clip, and Gemini-powered insights will appear within seconds.
Q: Where are my past analyses stored?
A: Recommendations and scores stay locally on your device for quick history access. We don’t keep your videos on our servers.
Q: How can I cancel my subscription?
A: Manage or cancel auto-renewal directly in your App Store or Google Play subscription settings. Uninstalling alone won’t stop billing.
Q: What happens if I reinstall the app or change devices?
A: Because history lives only on your device, uninstalling or switching devices wipes prior analyses unless you manually export them first.